Terms & Conditions

Welcome to Kerafena! By accessing and using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website and products. If you do not agree to these terms, please do not use our website or purchase our products.

1. Acceptance of Terms

By accessing or using our website (kerafena.com), you agree to be bound by these Terms and Conditions, as well as any additional terms, policies, or guidelines that may apply. If you do not agree to these terms, please refrain from using the site and purchasing our products.

2. Changes to Terms

3. Product Information

We strive to provide accurate and up-to-date information on all our products. However, Kerafena does not guarantee that product descriptions, pricing, or availability are completely accurate, reliable, or error-free. Kerafena reserves the right to correct any errors or omissions and change or update information at any time without prior notice.

4. Pricing & Taxes

Prices for products on Kerafena’s website are listed in the currency indicated on the site and may be subject to taxes depending on your location. Any applicable taxes, customs duties, or import charges are your responsibility and will be calculated at checkout or upon delivery. Kerafena reserves the right to change prices at any time without prior notice.

5. Shipping & Delivery

Kerafena offers shipping to various locations. Shipping costs will be calculated during the checkout process and are based on the destination, product weight, and shipping method. Delivery times are estimated and may vary based on your location and the shipping carrier. Kerafena is not responsible for any delays caused by third-party carriers or customs processes.

6. Returns & Refunds

Please contact our customer support team at customerservice@kerafena.com for more information regarding Returns & Refunds.

7. Limitation of Liability

Kerafena shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products, website, or services. Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the product that caused the damage.

8. Contact Us

If you have any questions or concerns about our Terms and Conditions or your experience with Kerafena, please contact us at:

Kerafena Customer Support

Email: customerservice@kerafena.com

Phone: 1-800